Privacy & Terms of Service Policies

Privacy Policy for Heal By Heart

Last updated: 27 August 2026

Here at healbyheart.com we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit or interact with healbyheart.com. We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.

1. Information we collect

We may collect personal information that you provide directly, including your name, email, address, phone number, booking details, payment-related information, and any message or enquiry you send through our website. We may also collect technical information automatically, such as your IP address, browser type, device information, pages visited, and cookie or analytics data.

If you choose to share health-related information with us, we will handle it carefully and use it only for the purpose for which it was provided, unless you consent otherwise or we are required by law.

2. How we use your information

We may use your information to:

• Respond to enquiries

• Provide services, bookings, and event registrations

• Send newsletters or updates you have subscribed to

• Process payments and administer transactions

• Improve our website, offerings, and user experience

• Meet legal, regulatory, or operational obligations

3. Sharing your information

We may share your information with trusted third-party service providers who help us operate our website and business, including email platforms, booking systems, payment processors, hosting providers, and analytics tools.

We may also disclose information if required by law or to protect our rights, safety, or property.

Some service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected.

4. Cookies and analytics

Our website may use cookies and similar technologies to improve performance, understand how visitors use the site, and support marketing or analytics. You can disable cookies through your browser settings, although some features may not function properly.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of online storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Access and correction

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, incomplete, or outdated. To make a request, please contact us using the details below.

7. Marketing communications

If you opt in to receive emails or updates from us, we may send you news, resources, offerings, and event information.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly: director@healbyheart.com

Terms of Service for Heal By Heart

Last updated: 27 August 2026

These Terms of Service govern your use of healbyheart.com. By using this website, booking services, purchasing products, or registering for events, you agree to these terms.

We may update these Terms of Service at any time. Continued use of the website after changes are posted means you accept the updated terms.

1. Use of the website

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation, security, or accessibility. We may suspend or restrict access if we believe the website is being misused.

2. Services and content

This website may provide educational content, resources, bookings, events, and other services. We may update, change, suspend, or discontinue any part of the website at any time. We do not guarantee that all content will always be complete, current, or error-free.

3. Payments, bookings, and refunds

Any payment, booking, cancellation, or refund terms will be shown at the time of purchase or booking. Unless otherwise stated in writing, all sales are final except where a refund is required by law.

4. Intellectual property

All website content, including text, images, video, audio, graphics, logos, and layouts, is owned by us unless otherwise stated. You may not copy, reproduce, distribute, or commercially use our content without written permission.

5. Third-party services

Our website may link to or use third-party services such as payment processors, booking platforms, or email systems. We are not responsible for the content, policies, or practices of third-party services.

6. Liability

To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of this website or reliance on its content. Nothing in these terms limits any rights you may have under New Zealand law that cannot be excluded.

Health Disclaimer for Heal By Heart

Last updated: 27 August 2026

The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease and should not be relied on as a substitute for advice from a qualified health professional.

We are not doctors, and nothing on this website should be interpreted as medical advice, psychological advice, or a recommendation to stop, start, or change any medication or treatment. Always seek advice from an appropriately qualified professional before making decisions about your health, pregnancy, mental health, child health, supplements, or treatment plans.

If you participate in any session, class, program, or practice suggested on this website, you do so voluntarily and at your own risk. If you have a medical concern, emergency, injury, or acute symptoms, seek urgent medical attention.

Testimonials, examples, and case studies reflect individual experiences and do not guarantee similar results. Any mention of therapies, supplements, or wellbeing practices is for informational purposes only.